Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004668 | Kingston and Richmond NHS Foundation Trust Mr A complains about the care and treatment he received from the Trust following three consultations from the end of … |
NHS in England | Closed | 23 Jan 2026 |
| P-004409 | Kingston and Richmond NHS Foundation Trust Mr U complains the Trust failed to support his father Mr T with eating and drinking and did not listen … |
NHS in England | Closed | 5 Dec 2025 |