Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003457 | Kent and Medway NHS and Social Care Partnership T… Miss A complains about the care and treatment provided to her by the Trust between December 2012 and November 2023. … |
NHS in England | Closed | 10 Mar 2025 |
| P-003321 | Kent and Medway NHS and Social Care Partnership T… Mx E complains they did not receive an appropriate mental health assessment by the Trust's psychiatric nurse in August 2023. |
NHS in England | Closed | 5 Feb 2025 |
| P-002721 | Kent and Medway NHS and Social Care Partnership T… Mrs U complains the Trust prescribed her inappropriate antipsychotic medication in 2017 and did not review this. |
NHS in England | Closed | 24 Jun 2024 |