Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-002477 | Kent and Medway Integrated Care Board Mr O complains the Integrated Care Board has failed to provide adapted CBT as recommended by his psychiatrist. |
NHS in England | Closed | 26 Feb 2024 |
| P-001407 | Kent and Medway Integrated Care Board Mr T complains about the standard of care provided to his late father (Mr E) by the Kent and Medway … |
NHS in England | Closed | 29 Jun 2022 |