Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003838 | Integrated Care Northamptonshire Mr A complains the ICB failed to keep to the agreed plan as it removed passenger assistance for when his … |
NHS in England | Closed | 27 Jul 2023 |
| P-002034 | Integrated Care Northamptonshire Mrs U complains about the ICB's decision to decline funding for a specialist wheelchair for her daughter. |
NHS in England | Closed | 23 Jun 2023 |
| P-001736 | Integrated Care Northamptonshire Mrs B complains on behalf of her daughter, Miss B, that the ICB refused to fund a specialised bike in … |
NHS in England | Closed | 16 Jan 2023 |