Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005080 | Insolvency Service Mr H complains that the Insolvency Service (IS) failed to provide him with redundancy payments from the National Insurance Fund, … |
UK Government | Closed | 23 Mar 2026 |
| P-005029 | Insolvency Service Mr U says the Insolvency Service (IS) has not offered a suitable remedy for the errors that it made in … |
UK Government | Closed | 12 Mar 2026 |
| P-004635 | Insolvency Service Mr H complains that the Insolvency Service did not correctly handle the complaint he made to it. Specifically, he is … |
UK Government | Closed | 19 Jan 2026 |
| P-004619 | Insolvency Service Mrs T complains on behalf of her son about the IS and its implementation of an income payment agreement |
UK Government | Closed | 14 Jan 2026 |
| P-003551 | Insolvency Service Mr L complains about the administrative actions of the Insolvency Service in dealing with a bankrupt person who owes him … |
UK Government | Closed | 14 May 2025 |
| P-002655 | Insolvency Service Mr M complains the Insolvency Service refused to remove a charge placed on his property, to escalate his complaint and … |
UK Government | Closed | 26 Jun 2024 |
| P-002592 | Insolvency Service Mr N complains the Insolvency Service unfairly started proceedings against him on 6 July 2015 to disqualify him from becoming … |
UK Government | Closed | 30 May 2024 |