Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003718 | Homerton Healthcare NHS Foundation Trust Ms X complains that nursing staff failed to escalate her father’s care for medical review in line with guidance in … |
NHS in England | Upheld | 2 Jul 2025 |
| P-003416 | Homerton Healthcare NHS Foundation Trust Mrs G complains about aspects of care and treatment from the Trust while she was in labour in March 2024. |
NHS in England | Closed | 21 Mar 2025 |
| P-002833 | Homerton Healthcare NHS Foundation Trust Ms E complains about the care and treatment she received at Homerton Healthcare NHS Foundation Trust when she had spinal … |
NHS in England | Closed | 29 Aug 2024 |
| P-002863 | Homerton Healthcare NHS Foundation Trust Mrs L complains about aspects of the care and treatment clinicians at a hospital gave to her mother. She is … |
NHS in England | Partly upheld | 7 Aug 2024 |
| P-002489 | Homerton Healthcare NHS Foundation Trust Miss I complains about the Trust's errors in nursing care and poor communication when treating her son. |
NHS in England | Closed | 5 Mar 2024 |
| P-001956 | Homerton Healthcare NHS Foundation Trust Mrs Y complains the Trust did not tell her or her husband about his cancer diagnosis after a CT scan. … |
NHS in England | Closed | 27 Apr 2023 |