Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005288 | Home Office Mr A complains about WCS' handling of his WCS claim, under the 'Homelessness' category. He also complains about its failure … |
UK Government | Closed | 26 Apr 2026 |
| P-005267 | Home Office Mr A complains that his application for the Windrush Compensation Scheme was not accepted for review because he could not … |
UK Government | Closed | 22 Apr 2026 |
| P-005116 | Home Office Mr B complains the Windrush Compensation Scheme's failed to award compensation under the homelessness category. The WCS refused to comply … |
UK Government | Closed | 26 Mar 2026 |
| P-005106 | Home Office Miss G complains the Home Office’s WCS failed to properly consider the evidence she provided as part of her Close … |
UK Government | Closed | 25 Mar 2026 |
| P-005054 | Home Office Mr B complains about the Home Office. He says UK Visas and Immigration (UKVI, part of the Home Office) failed … |
UK Government | Not upheld | 18 Mar 2026 |
| P-004973 | Home Office Mr I says his application for compensation through the Windrush Compensation Scheme was rejected. He says that during the application … |
UK Government | Closed | 4 Mar 2026 |
| P-004930 | Home Office Mrs A complains about the Home Office’s decision that she is not entitled to compensation under the Windrush Compensation Scheme. … |
UK Government | Closed | 26 Feb 2026 |
| P-004886 | Home Office Miss A complains about the Home Office's decision in her Windrush Scheme Compensation Scheme application. |
UK Government | Closed | 23 Feb 2026 |
| P-004812 | Home Office Mrs X complains the Home Office was wrong to decide she did not meet the eligibility criteria to apply for … |
UK Government | Closed | 11 Feb 2026 |
| P-004818 | Home Office | UK Government | Closed | 11 Feb 2026 |
| P-004728 | Home Office | UK Government | Closed | 29 Jan 2026 |
| P-004564 | Home Office Mr O complains about the Home Office's Windrush Compensation Scheme and that it did not fully consider his application when … |
UK Government | Closed | 5 Jan 2026 |
| P-004523 | Home Office Mr A complains about the Windrush Compensation Scheme's compensation award to him as a close family member. He says the … |
UK Government | Closed | 19 Dec 2025 |
| P-004477 | Home Office Mr U complains the Home Office wrongly rejected his application to the Windrush Compensation Scheme, and refused to consider evidence … |
UK Government | Closed | 16 Dec 2025 |
| P-004445 | Home Office Ms S complains the Home Office made the wrong decision on her Windrush Compensation claim for compensation. She also complains … |
UK Government | Closed | 9 Dec 2025 |
| P-004319 | Home Office Mr E complains about the Home Office's Windrush Compensation Scheme and that it has not properly considered his claim or … |
UK Government | Closed | 24 Nov 2025 |
| P-004311 | Home Office Mr A complains about the WCS' consideration of his 'Impact on life' and 'Loss of employment' claims. He says it … |
UK Government | Closed | 20 Nov 2025 |
| P-004258 | Information Commissioner's Office Mr E complains the ICO is neglecting to fulfil its regulatory responsibilities to address the identified risks related to the … |
UK Government | Closed | 13 Nov 2025 |
| P-004229 | Home Office Miss L complains about the organisations reconsideration on her Impact of Life claim. Miss L complains the organisation did not … |
UK Government | Closed | 10 Nov 2025 |
| P-003575 | Home Office Mr A complains about how the Windrush Compensation Scheme handled his claim. He complains it overlooked that the Home Office … |
UK Government | Closed | 14 May 2025 |
| P-003519 | Home Office Miss D’s complaint to the Home Office concerns the loss of her job and pension after she was unable to … |
UK Government | Closed | 3 Apr 2025 |
| P-003452 | Home Office Ms A complains on behalf of her father about the Home Office’s Windrush Compensation Scheme. She complains it did not … |
UK Government | Closed | 19 Mar 2025 |
| P-003396 | Home Office Ms L says the Windrush compensation scheme (WCS) gave her the wrong amount of compensation for loss of access to … |
UK Government | Closed | 3 Mar 2025 |
| P-003376 | Home Office Mrs U says the Home Office wrongly refused her compensation claim under the Windrush Compensation Scheme. She is also concerned … |
UK Government | Closed | 28 Feb 2025 |
| P-003139 | Home Office Mrs E complained the Windrush Compensation Scheme had not properly or consistently considered the hardship she went through as a … |
UK Government | Closed | 6 Nov 2024 |
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