Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004736 | Herefordshire and Worcestershire Health and Care … | NHS in England | Closed | 29 Jan 2026 |
| P-003569 | Herefordshire and Worcestershire Health and Care … Miss J complains the Trust failed to refer her son to paediatric occupational therapy in May 2021. |
NHS in England | Closed | 21 May 2025 |
| P-003316 | Herefordshire and Worcestershire Health and Care … Mr and Mrs D complain about the care the Trusts gave to their father in January and February 2022. They … |
NHS in England | Partly upheld | 14 Feb 2025 |
| P-002857 | Herefordshire and Worcestershire Health and Care … Mr A complains about the Adult Mental Health Team at the Trust. He specifically complains he was misdiagnosed with a … |
NHS in England | Partly upheld | 15 Aug 2024 |