Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-002823 | HM Treasury Mr and Mrs Z complain about how HM Treasury responded to concerns raised in 2017 about a funeral plan provider, … |
UK Government | Closed | 9 Jul 2024 |
| P-002826 | HM Treasury Ms M complains HM Treasury did not act as it should have on concerns put to it in 2017. She … |
UK Government | Closed | 1 Jul 2024 |
| P-002723 | HM Treasury Ms E complains that HM Treasury did not act as it should have on concerns put to it in 2017 … |
UK Government | Closed | 27 Jun 2024 |
| P-002724 | HM Treasury Mrs A complained about HM Treasury regarding its oversight of the Financial Conduct Authority. |
UK Government | Closed | 26 Jun 2024 |
| P-002715 | HM Treasury Mr K complains that HM Treasury did not act as it should have on concerns put to it in 2017 … |
UK Government | Closed | 26 Jun 2024 |
| P-002717 | HM Treasury Ms A complains HM Treasury did not act or direct the FCA to act despite having the power to make … |
UK Government | Closed | 25 Jun 2024 |
| P-002714 | HM Treasury Mr and Mrs R complain HM Treasury (HMT) did not act as it should have on concerns put to it … |
UK Government | Closed | 25 Jun 2024 |
| P-002660 | HM Treasury Miss R complains HM Treasury (HMT) did not act on concerns put to it in 2017 about a funeral plan … |
UK Government | Closed | 24 Jun 2024 |
| P-002706 | HM Treasury Mr and Mrs B complain about how HM Treasury responded to concerns raised in 2017 about a funeral plan provider, … |
UK Government | Closed | 23 Jun 2024 |
| P-002680 | HM Treasury Mr O complained about HM Treasury regarding its oversight of the Financial Conduct Authority. |
UK Government | Closed | 23 Jun 2024 |
| P-002659 | HM Treasury Mr and Mrs W complain that HM Treasury did not act on concerns put to it in 2017 about a … |
UK Government | Closed | 23 Jun 2024 |
| P-002675 | HM Treasury Mr and Mrs D complain HM Treasury (HMT) did not act as it should have on concerns put to it … |
UK Government | Closed | 20 Jun 2024 |
| P-002676 | HM Treasury Mrs P complains HM Treasury did not act as it should have on concerns put to it in 2017 about … |
UK Government | Closed | 20 Jun 2024 |
| P-002681 | HM Treasury Mr K complains HM Treasury (HMT) did not act on concerns put to it in 2017 about a funeral plan … |
UK Government | Closed | 20 Jun 2024 |
| P-002731 | HM Treasury Mr and Mrs C complains that HM Treasury didn’t act as it should have on concerns put to it in … |
UK Government | Closed | 18 Jun 2024 |