Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004419 | Greater Manchester Mental Health NHS Foundation T… Mrs A complains about the discharge process and the lack of medication reviews prior to discharge. |
NHS in England | Closed | 28 Nov 2025 |
| P-004340 | Greater Manchester Mental Health NHS Foundation T… Mrs E complaints about aspects of care and treatment Greater Manchester Mental Health NHS Foundation Trust (the Trust) provided to … |
NHS in England | Closed | 26 Nov 2025 |
| P-003375 | Greater Manchester Mental Health NHS Foundation T… Miss H complains that Greater Manchester Mental Health NHS Foundation Trust failed to properly manage her lithium medication. |
NHS in England | Closed | 27 Feb 2025 |
| P-002713 | Greater Manchester Mental Health NHS Foundation T… Mr A complains about his mother’s care and treatment in 2022 and says her death had been due to failings … |
NHS in England | Closed | 5 Jun 2024 |