Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003797 | Greater Manchester Integrated Care Partnership Mrs C complains about the ICB's handling of her father's continuing health care package. |
NHS in England | Closed | 26 Aug 2025 |
| P-003324 | Greater Manchester Integrated Care Partnership Dr G complains the ICP did not investigate his complaints properly, or in some cases, respond to him at all. |
NHS in England | Closed | 7 Feb 2025 |
| P-003201 | Greater Manchester Integrated Care Partnership Mrs M complains about Greater Manchester Integrated Care Board’s (ICB) decision not to conduct a full assessment of her mother's … |
NHS in England | Upheld | 9 Dec 2024 |