Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004638 | Great Ormond Street Hospital for Children NHS Fou… Mrs T complains the Trust refused her son access to services, failed to make reasonable adjustments, delayed investigating his ARFID … |
NHS in England | Not upheld | 19 Jan 2026 |
| P-003390 | Great Ormond Street Hospital for Children NHS Fou… Mr A complains about the way clinicians at a hospital managed his son’s treatment following surgery. He believes his son … |
NHS in England | Partly upheld | 27 Mar 2025 |
| P-002570 | Great Ormond Street Hospital for Children NHS Fou… Mr S complains the Trust gave his son an inappropriate dose of an immunoglobulin infusion, it did not understand his … |
NHS in England | Closed | 8 Apr 2024 |