Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005025 | George Eliot Hospital NHS Trust Mr B complains about the care and treatment his mother, Mrs B, received from George Eliot Hospital NHS Trust between … |
NHS in England | Closed | 12 Mar 2026 |
| P-004731 | George Eliot Hospital NHS Trust Mrs C complains about her mother's care and treatment during her admission from February 2024 to May 2024. She complains … |
NHS in England | Closed | 29 Jan 2026 |
| P-003607 | George Eliot Hospital NHS Trust Miss A complains the George Eliot Hospital NHS Trust did not appropriately remove retained products following the birth of her … |
NHS in England | Closed | 5 Jun 2025 |
| P-003542 | George Eliot Hospital NHS Trust Mr and Mrs G complain that in October 2023, staff at the Trust prescribed incorrect antibiotic medication to their son … |
NHS in England | Closed | 12 May 2025 |
| P-003083 | George Eliot Hospital NHS Trust Miss Y complains about failings checking her partner’s preoperative samples and in his later Emergency Department discharge. She also complains … |
NHS in England | Closed | 31 Oct 2024 |
| P-002575 | George Eliot Hospital NHS Trust Mr M complains the Trust dismissed his mental health diagnosis that he has had for over ten years. He also … |
NHS in England | Closed | 15 Apr 2024 |
| P-002326 | George Eliot Hospital NHS Trust Mrs W complains about the treatment she had from the Trust in September 2021 when she had stroke-like symptoms. Mrs … |
NHS in England | Upheld | 3 Nov 2023 |
| P-001634 | George Eliot Hospital NHS Trust Mrs O complains about the Trust's care of her husband, Mr O. She says it delayed admitting him for care … |
NHS in England | Closed | 17 Oct 2022 |