Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005234 | East Cheshire NHS Trust Mr C complains about the care and treatment from the Trust between July 2022 and July 2025. Mr C says … |
NHS in England | Closed | 16 Apr 2026 |
| P-004146 | East Cheshire NHS Trust Mr R complains the Trust did not follow its sepsis protocol when his wife was admitted between December 2023 and … |
NHS in England | Closed | 5 Oct 2025 |
| P-002953 | East Cheshire NHS Trust Mrs H complains about aspects of the care and treatment provided to her husband in July 2021. Mrs H says … |
NHS in England | Closed | 23 Sep 2024 |