Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005273 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Mr A complains about care provided to his wife, Mrs B, by Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust … |
NHS in England | Partly upheld | 22 Apr 2026 |
| P-005046 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Mrs R complains the Trust delayed her being added to the wait list for surgery and did not provide a … |
NHS in England | Not upheld | 18 Mar 2026 |
| P-004804 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Miss J complains the Trust caused a skull fracture and small bleed on her baby's brain when delivering them by … |
NHS in England | Closed | 10 Feb 2026 |
| P-004687 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Mrs A complains the Trust did not have a doctor on site who could perform an endoscopy to treat her … |
NHS in England | Not upheld | 27 Jan 2026 |
| P-004123 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Mrs X complained about her care between May and September 2022 following her needing surgery for a bowel obstruction and … |
NHS in England | Not upheld | 21 Oct 2025 |
| P-004030 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Mrs W complains the Trust did not diagnose her husbands leukaemia before discharge and failed to provide timely treatment for … |
NHS in England | Partly upheld | 29 Sep 2025 |
| P-003770 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Mrs C complained about the care and treatment of her adult son when he was admitted to hospital in November … |
NHS in England | Upheld | 20 Aug 2025 |
| P-003596 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Miss R complains about the care and treatment her mother, Mrs R, received for haemoptysis from December 2019 to October … |
NHS in England | Upheld | 29 Jun 2025 |
| P-003228 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Miss D complains the Trust should have taken specific tests sooner when her father attended the emergency department in January … |
NHS in England | Closed | 17 Dec 2024 |
| P-003161 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Mrs I complains the Trust would not remove her contraceptive coil and gave differing reasons for why they would not … |
NHS in England | Closed | 29 Nov 2024 |
| P-002890 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Mr A complained about his care for a urinary tract infection and sepsis after his admission by ambulance to A&E. |
NHS in England | Closed | 13 Aug 2024 |
| P-002710 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Ms E complains about a diagnostic hip injection given by the Trust on 17 December 2021. |
NHS in England | Closed | 26 Jun 2024 |
| P-002505 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Ms E complains that when the Trust's Crisis Team visited her they did not listen to her concerns. She complains … |
NHS in England | Closed | 18 Mar 2024 |
| P-001584 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Miss A complains the Trust failed to diagnose a brain tumour between April and December 2016 |
NHS in England | Closed | 18 Oct 2022 |
| P-001505 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Mrs H complains that her late mother experienced an avoidable fall as part of an admission to the Trust. She … |
NHS in England | Upheld | 31 Aug 2022 |
| P-001393 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Mrs A complains that Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust went ahead with an operation that resulted in … |
NHS in England | Closed | 31 May 2022 |
| P-001204 | Doncaster and Bassetlaw Teaching Hospitals NHS Fo… Mrs C complains about delays in her husband's care and treatment at the Trust's Urology Department, in relation to a … |
NHS in England | Closed | 12 Nov 2021 |