Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004855 | Derby and Derbyshire Integrated Care Board Mr A complains Derby and Derbyshire Integrated Care Board failed to complete timely reviews of his mother's eligibility for CHC … |
NHS in England | Closed | 18 Feb 2026 |
| P-003842 | Derby and Derbyshire Integrated Care Board Mr R complains the ICB did not do a retrospective review of his mother's eligibility for continuing healthcare (CHC) for … |
NHS in England | Closed | 1 Sep 2023 |
| P-001629 | Derby and Derbyshire Integrated Care Board Mrs A complains the Integrated Care Board, ICB, (previously the Clinical Support Unit) decided her father, Mr O, was not … |
NHS in England | Closed | 30 Nov 2022 |