Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-001398 | Department for Work & Pensions Mrs O complains on behalf of Mr O that the DWP failed to take into consideration his terminal ill diagnosis … |
UK Government | Partly upheld | 31 May 2022 |
| P-001405 | Department for Work & Pensions Mr N complains the Department for Work and Pensions gave him incorrect benefit advice and did not then fully investigate … |
UK Government | Closed | 26 May 2022 |
| P-001369 | Department for Work & Pensions Mr and Mrs R complain that the Department for Work & Pensions took too long to provide them with information … |
UK Government | Partly upheld | 29 Apr 2022 |
| P-001325 | Department for Work & Pensions Mr A complained that the Department for Work & Pensions stopped his Income Support in June 2016, and did not … |
UK Government | Upheld | 22 Mar 2022 |