Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005104 | Criminal Injuries Compensation Authority (CICA) Mr G complains about the actions of the CICA from February 2021 to June 2023. Mr G says CICA failed … |
UK Government | Closed | 25 Mar 2026 |
| P-002434 | Criminal Injuries Compensation Authority Mr A complains that the Criminal Injuries Compensation Authority was wrong in how it treated him, it said he was … |
UK Government | Closed | 16 Feb 2024 |
| P-002351 | Criminal Injuries Compensation Authority Mr U complains CICA told him he should not send it his college supporting documents, payslips and working documents. He … |
UK Government | Closed | 8 Dec 2023 |