Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005161 | Cornwall Partnership NHS Foundation Trust Ms R complains the Trust failed to provide appropriate care and support to her son in relation to an episode … |
NHS in England | Partly upheld | 30 Mar 2026 |
| P-005266 | Cornwall Partnership NHS Foundation Trust Mr S complains about aspects of care and treatment provided to his partner at the end of her life. |
NHS in England | Closed | 30 Mar 2026 |
| P-005147 | Cornwall Partnership NHS Foundation Trust Mr S complains about aspects of care and treatment provided to his partner at the end of her life. |
NHS in England | Closed | 30 Mar 2026 |
| P-004265 | Cornwall Partnership NHS Foundation Trust Dr J complains about the care provided to her son during a mental health assessment. She says the assessment was … |
NHS in England | Closed | 14 Nov 2025 |
| P-003047 | Cornwall Partnership NHS Foundation Trust Mr N complains Cornwall Partnership NHS Foundation Trust failed to provide him with an emotional coping skills course for his … |
NHS in England | Upheld | 30 Sep 2024 |
| P-001840 | Cornwall Partnership NHS Foundation Trust Mrs H complains about the Trust's service between 2017 and 2021. She complains it did not follow clinical guidelines to … |
NHS in England | Closed | 11 Jan 2023 |
| P-001197 | Cornwall Partnership NHS Foundation Trust Mrs O complains about the care and pain management the Trust provided to her mother over the Easter bank holiday … |
NHS in England | Closed | 9 Nov 2021 |