Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003649 | Cheshire and Wirral Partnership NHS Foundation Tr… Mrs K complains between October 2021 and February 2022, the Trust dismissed and ignored her mother’s reported symptoms of right … |
NHS in England | Closed | 16 Jul 2025 |
| P-003121 | Cheshire and Wirral Partnership NHS Foundation Tr… Mr R complains the Trust decided to stop his clozapine medication after a standard monthly blood test on 18 July … |
NHS in England | Closed | 19 Nov 2024 |
| P-002305 | Cheshire and Wirral Partnership NHS Foundation Tr… Mr O complains the Trust did not give him step four mental health therapy in a timely manner between 2019 … |
NHS in England | Closed | 23 Nov 2023 |
| P-003905 | Cheshire and Wirral Partnership NHS Foundation Tr… Mr O complains the Trust has not given him the mental health therapy he needs since 2019. He says the … |
NHS in England | Closed | 5 Jul 2023 |
| P-001819 | Cheshire and Wirral Partnership NHS Foundation Tr… Mr O complains the Trust prescribed him anti-psychotic drugs without checking their suitability and did not monitor their effect. He … |
NHS in England | Closed | 23 Feb 2023 |