Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005274 | Charity Commission Mr K complains the Charity Commission did not properly investigate his concerns about a charity. |
UK Government | Closed | 23 Apr 2026 |
| P-004569 | Charity Commission Ms M complains the Commission failed to carry out a ‘fit and proper’ investigation into concerns she raised about a … |
UK Government | Closed | 5 Jan 2026 |
| P-004522 | Charity Commission Mr O complains on 1 August 2024 the Charity Commission declined to investigate his concerns about a charity. |
UK Government | Closed | 18 Dec 2025 |
| P-004360 | Charity Commission Mr P complains the Charity Commission did not act on his evidence concerning a Charity's 2022-2023 accounts or his removal … |
UK Government | Closed | 27 Nov 2025 |
| P-004364 | Charity Commission Mr I complains the Charity Commission did not contact him directly when it needed more information about its concerns. He … |
UK Government | Closed | 25 Nov 2025 |
| P-004233 | Charity Commission Mr D complains that Charity Commission (the Commission) did not intervene with the concerns he raised about a charity that … |
UK Government | Closed | 11 Nov 2025 |
| P-003983 | Charity Commission Mr I says the Charity Commission refused to investigate serious maladministration he reported to them. |
UK Government | Closed | 2 Sep 2025 |
| P-002833 | Charity Commission Miss A complains she was institutionally betrayed by the Commission when it investigated her complaint about her sexual exploitation by … |
UK Government | Upheld | 29 Mar 2024 |
| P-003103 | Charity Commission Mr U complains the Charity Commission failed to respond appropriately to and investigate serious allegations he made about concealment of … |
UK Government | Upheld | 28 Mar 2024 |
| P-001555 | Charity Commission Mr T complains about the Charity Commission's handling of his concerns about a charity and the way it oversaw the … |
UK Government | Closed | 14 Sep 2022 |