Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004879 | Central London Community Healthcare NHS Trust Mr Y complains about his treatment by nurses who administered injections between January and March 2024 and that they did … |
NHS in England | Closed | 23 Feb 2026 |
| P-004533 | Central London Community Healthcare NHS Trust Mrs H complains about the care the Trust provided to her husband, Mr H on 24 July 2024. Specifically, she … |
NHS in England | Closed | 22 Dec 2025 |