Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-002911 | Cambridgeshire and Peterborough Integrated Care S… Mrs K complains the ICB wrongly removed her mother’s funded nursing care (FNC) from May 2023 to March 2024. |
NHS in England | Closed | 26 Sep 2024 |
| P-002043 | Cambridgeshire and Peterborough Integrated Care S… Miss T complains the ICS says she is not eligible for funded IVF treatment although she meets the criteria. |
NHS in England | Closed | 30 Jun 2023 |
| P-001649 | Cambridgeshire and Peterborough Integrated Care S… Miss O complains about the ICS's decision to decline her application for excess skin to be removed from her body. |
NHS in England | Closed | 15 Dec 2022 |
| P-001583 | Cambridgeshire and Peterborough Integrated Care S… Mrs A complains the ICS will not repay her legal fees for pursuing the NHS funded continuing healthcare (CHC) appeals … |
NHS in England | Closed | 31 Oct 2022 |