Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004375 | Hampshire and Isle of Wight Healthcare NHS Founda… Mr E complains about the service Buckinghamshire Healthcare NHS Trust provided to him and his daughter while she was detained … |
NHS in England | Upheld | 28 Nov 2025 |
| P-004264 | Buckinghamshire Healthcare NHS Trust Mrs E complains about the care and treatment Buckinghamshire Healthcare NHS Trust (the Trust) provided to her husband between November … |
NHS in England | Not upheld | 14 Nov 2025 |
| P-003985 | Buckinghamshire Healthcare NHS Trust Miss F complains Buckinghamshire Healthcare NHS Trust did not manage her father’s nutrition appropriately, it prescribed inappropriate pain relief to … |
NHS in England | Partly upheld | 29 Sep 2025 |
| P-004080 | Buckinghamshire Healthcare NHS Trust Mrs X complains about the Trust's care and treatment of her son in May 2024. |
NHS in England | Closed | 15 Sep 2025 |
| P-003410 | Buckinghamshire Healthcare NHS Trust Ms R complains about how staff looked after her mother at the end of her life. This includes issues with … |
NHS in England | Closed | 27 Mar 2025 |
| P-003397 | Buckinghamshire Healthcare NHS Trust Mr E complains about aspects of care his wife received in hospital in the last few days of her life. … |
NHS in England | Closed | 18 Mar 2025 |
| P-003451 | Buckinghamshire Healthcare NHS Trust Mrs I complains about the investigations and treatment provided by the Trust's breast clinic. |
NHS in England | Closed | 14 Mar 2025 |
| P-003257 | Buckinghamshire Healthcare NHS Trust Mrs E complained about Trust doctors discharging her son from A&E when he was suffering from chest pains. |
NHS in England | Closed | 23 Dec 2024 |
| P-003225 | Buckinghamshire Healthcare NHS Trust Mrs L complains Buckinghamshire Healthcare NHS Trust declined her referral for back surgery in 2022. She also complains the Trust … |
NHS in England | Closed | 19 Dec 2024 |
| P-002982 | Buckinghamshire Healthcare NHS Trust Mr O complains about the Trust’s aftercare since his discharge from hospital in June 2022. He says the Trust failed … |
NHS in England | Not upheld | 29 Sep 2024 |
| P-002441 | Frimley Health NHS Foundation Trust Ms D complains Buckinghamshire Healthcare NHS Trust should not have prescribed her father Diamox. She complains Frimley Health NHS Foundation … |
NHS in England | Partly upheld | 29 Feb 2024 |
| P-003841 | Buckinghamshire Healthcare NHS Trust Mrs R complains the Trust failed to diagnose her mother's sepsis and manage her hydration and nutrition. |
NHS in England | Closed | 8 Sep 2023 |
| P-001233 | Buckinghamshire Healthcare NHS Trust Ms T complains about aspects of the care provided to her partner, Mr S, at the Trust. Ms T also … |
NHS in England | Upheld | 10 Dec 2021 |