Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004486 | Buckinghamshire, Oxfordshire and Berkshire West I… Miss P complains that the ICB’s policy to not routinely fund female sterilisation is not based on relevant evidence, guidelines, … |
NHS in England | Upheld | 16 Dec 2025 |
| P-004381 | Buckinghamshire, Oxfordshire and Berkshire West I… Ms P complains about the BSL interpreting service provided by the ICB. She complains the ICB failed to commission an … |
NHS in England | Closed | 1 Dec 2025 |