Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004370 | Bristol, North Somerset and South Gloucestershire… Mr N complains the ICB did not put an appropriate continuing healthcare care plan in place for his son, Mr … |
NHS in England | Closed | 28 Nov 2025 |
| P-003119 | Bristol, North Somerset and South Gloucestershire… Mr K complains the ICB lost his Independent Funding Request application made in February 2022 for NHS dental funding to … |
NHS in England | Closed | 5 Nov 2024 |
| P-002300 | Bristol, North Somerset and South Gloucestershire… Mr U complains about the CCG’s complaint handling and how it made points in its complaint response and later decided … |
NHS in England | Upheld | 19 Dec 2023 |