Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005140 | Bradford Teaching Hospitals NHS Foundation Trust Mrs A complains that the Trust failed to diagnose her with skin cancer soon enough between June 2023 and July … |
NHS in England | Closed | 29 Mar 2026 |
| P-005109 | Bradford Teaching Hospitals NHS Foundation Trust Mr X complains about the care and treatment of his mother Mrs Y from the Trust during her hospitalisation in … |
NHS in England | Partly upheld | 25 Mar 2026 |
| P-004982 | Bradford Teaching Hospitals NHS Foundation Trust Mr X complains about the care and treatment that his mother received from Bradford Teaching Hospitals NHS Foundation Trust, following … |
NHS in England | Partly upheld | 4 Mar 2026 |
| P-004901 | Bradford Teaching Hospitals NHS Foundation Trust Mr N complains about the treatment of his appendicitis, and complains it caused him to develop a hernia that Trust … |
NHS in England | Closed | 24 Feb 2026 |
| P-003944 | Bradford Teaching Hospitals NHS Foundation Trust Mrs P says both the Trust and the Ambulance Trust delayed diagnosing, treating, and transferring her son, Mr P, due … |
NHS in England | Closed | 16 Sep 2025 |
| P-003347 | Bradford Teaching Hospitals NHS Foundation Trust Miss H complains the Trust did not admit her brother when he first went to the emergency department by ambulance … |
NHS in England | Partly upheld | 27 Feb 2025 |
| P-003354 | Bradford Teaching Hospitals NHS Foundation Trust Mrs T complains about the care provided to her late mother, Mrs W, whilst an inpatient at the Trust from … |
NHS in England | Closed | 6 Feb 2025 |
| P-003260 | Bradford Teaching Hospitals NHS Foundation Trust Mrs O complains about a delayed investigation and diagnosis of cancer after an initial appointment in May 2022. |
NHS in England | Closed | 9 Dec 2024 |
| P-003039 | Bradford Teaching Hospitals NHS Foundation Trust Ms A complains that during an operation to remove her gallstones, the Trust damaged her pancreas. |
NHS in England | Closed | 28 Oct 2024 |
| P-002628 | Bradford Teaching Hospitals NHS Foundation Trust Mr I complains the Trust missed several opportunities to review and prescribe his father’s regular medications between his admission in … |
NHS in England | Partly upheld | 6 May 2024 |