Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005311 | Blackpool Teaching Hospitals NHS Foundation Trust Mr L complains about the care and treatment his family member received from the Trust and the Practice. He is … |
NHS in England | Closed | 28 Apr 2026 |
| P-005113 | Blackpool Teaching Hospitals NHS Foundation Trust Miss R complains that in September 2022 Lancashire and South Cumbria NHS Foundation Trust gave her mother, Mrs R, flupentixol … |
NHS in England | Closed | 25 Mar 2026 |
| P-004748 | Blackpool Teaching Hospitals NHS Foundation Trust Mrs E complains the Trust did not not diagnose her son with autism or provide any follow up care. |
NHS in England | Closed | 30 Jan 2026 |
| P-004726 | Blackpool Teaching Hospitals NHS Foundation Trust Miss O complaint is about the lack of pain relief provided following a hysterectomy procedure. |
NHS in England | Partly upheld | 29 Jan 2026 |
| P-004438 | Blackpool Teaching Hospitals NHS Foundation Trust Mrs O complains on behalf of herself and her husband, Mr O about Blackpool Teaching Hospitals NHS Foundation Trust (the … |
NHS in England | Upheld | 20 Nov 2025 |
| P-003541 | Blackpool Teaching Hospitals NHS Foundation Trust Mr P complains about the care and treatment the three organisations provided to his mother in April 2019. |
NHS in England | Closed | 13 May 2025 |
| P-003331 | Blackpool Teaching Hospitals NHS Foundation Trust Mrs D says her husband died from his pneumonia as he was cold, due to inappropriate clothing in hospital. |
NHS in England | Closed | 26 Feb 2025 |
| P-003269 | Blackpool Teaching Hospitals NHS Foundation Trust Dr F complains about various aspects of her mother’s care, challenging her mother’s diagnosis of metastatic breast cancer and complaining … |
NHS in England | Not upheld | 30 Jan 2025 |
| P-003202 | Blackpool Teaching Hospitals NHS Foundation Trust Mr R complains that the Blackpool Teaching Hospitals NHS Foundation Trust gave his mother incorrect doses of medication used for … |
NHS in England | Not upheld | 20 Dec 2024 |
| P-002960 | Blackpool Teaching Hospitals NHS Foundation Trust Mrs R complains the Trust inappropriately placed her under a Deprivation of Liberty Safeguard order. She also says the Trust … |
NHS in England | Closed | 12 Sep 2024 |
| P-002718 | Blackpool Teaching Hospitals NHS Foundation Trust Mrs A complains the Trust did not diagnose her husband with stomach cancer after he was referred and did not … |
NHS in England | Not upheld | 26 Jun 2024 |
| P-002055 | Blackpool Teaching Hospitals NHS Foundation Trust Mrs A complains the Trust failed to identify her mother as at risk of falling and left the bed rail … |
NHS in England | Closed | 5 Jun 2023 |
| P-001874 | Blackpool Teaching Hospitals NHS Foundation Trust Mrs B complains she did not consent to a junior doctor administering spinal anaesthesia. She says the junior doctor had … |
NHS in England | Closed | 9 Mar 2023 |
| P-001498 | Blackpool Teaching Hospitals NHS Foundation Trust Mr O complains that the Trust did not give his late mother opportunity to speak with an oncologist until three … |
NHS in England | Closed | 22 Aug 2022 |
| P-001135 | Blackpool Teaching Hospitals NHS Foundation Trust Mrs P complains on behalf of both her son and herself, about pre- and post-natal care provided by the Trust … |
NHS in England | Closed | 14 Oct 2021 |