Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003566 | Birmingham and Solihull Integrated Care Board Miss A complains about the organisations failure to act on safeguarding concerns she raised about her mother. She is also … |
NHS in England | Closed | 29 May 2025 |
| P-002847 | Birmingham and Solihull Integrated Care Board Miss N complains Birmingham and Solihull Integrated Care Board (ICB) has not made the service improvements it said it would … |
NHS in England | Upheld | 19 Aug 2024 |
| P-001967 | Birmingham and Solihull Integrated Care Board Miss O complains about the ICB's decision to not give her any financial support. She also complains about the delays … |
NHS in England | Closed | 27 Apr 2023 |
| P-001716 | Birmingham and Solihull Integrated Care Board Mrs W complains the ICB will not complete a continuing healthcare retrospective review of her late mother in law’s needs … |
NHS in England | Closed | 13 Jan 2023 |