Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005270 | Berkshire Healthcare NHS Foundation Trust Mrs M complains about the care provided by two Trusts to her husband who was suffering in the end stages … |
NHS in England | Closed | 22 Apr 2026 |
| P-003805 | Berkshire Healthcare NHS Foundation Trust Mr R complains the Trust requested his mother be put under a Deprivation of Liberty Safeguards instead of a Section … |
NHS in England | Closed | 26 Aug 2025 |
| P-003811 | Berkshire Healthcare NHS Foundation Trust Mr N complains about comments made to him during a Trust mental health support group in September 2024. |
NHS in England | Closed | 3 Aug 2025 |
| P-003197 | Berkshire Healthcare NHS Foundation Trust Mrs A complains about the treatment the Trust provided to her father in relation to his heart failure. |
NHS in England | Not upheld | 19 Dec 2024 |
| P-003000 | Berkshire Healthcare NHS Foundation Trust Mr A complains about the care and treatment he received from a podiatrist at the Trust. He says the podiatrist … |
NHS in England | Closed | 2 Sep 2024 |
| P-001269 | Berkshire Healthcare NHS Foundation Trust Mr E complains that Berkshire Healthcare NHS Foundation Trust did not explore the root cause of his back pain and … |
NHS in England | Closed | 26 Jan 2022 |