Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005163 | Bedfordshire Hospitals NHS Foundation Trust Mr B complains about his son's care and treatment in February 2024 and his interaction with the Trust. He complains … |
NHS in England | Closed | 30 Mar 2026 |
| P-004835 | Bedfordshire Hospitals NHS Foundation Trust | NHS in England | Closed | 13 Feb 2026 |
| P-004796 | Bedfordshire Hospitals NHS Foundation Trust Mrs E complains the Trust failed to diagnose her father's angiosarcoma in time. |
NHS in England | Closed | 9 Feb 2026 |
| P-004498 | Bedfordshire Hospitals NHS Foundation Trust Mrs P complains that Bedfordshire Hospitals NHS Foundation Trust's colorectal team did not complete any further investigations or make any … |
NHS in England | Closed | 17 Dec 2025 |
| P-004503 | Bedfordshire Hospitals NHS Foundation Trust Mrs F complains that the Trust did not give her husband, Mr F six-monthly liver follow-ups and did not manage … |
NHS in England | Partly upheld | 17 Dec 2025 |
| P-004237 | Bedfordshire Hospitals NHS Foundation Trust Mr A complains about the care and treatment provided to him by the Trust after sustaining a head injury at … |
NHS in England | Closed | 11 Nov 2025 |
| P-003662 | Bedfordshire Hospitals NHS Foundation Trust Mrs L complained the Trust failed to provide her father, Mr M, with appropriate nutritional and continence support. |
NHS in England | Partly upheld | 1 Jul 2025 |
| P-003488 | Bedfordshire Hospitals NHS Foundation Trust Mr G complains the Trust did not perform surgery on his ear correctly and that this led to him becoming … |
NHS in England | Closed | 29 Apr 2025 |
| P-002880 | Bedfordshire Hospitals NHS Foundation Trust Miss Y complains the Trust delayed in diagnosing her mother's fractured pelvis, about poor management of a gastric bleed and … |
NHS in England | Closed | 6 Aug 2024 |
| P-002734 | Bedfordshire Hospitals NHS Foundation Trust Ms L complains that in April 2020 the Trust did not act on what an angiogram (heart scan) showed about … |
NHS in England | Closed | 13 Jun 2024 |
| P-002105 | Bedfordshire Hospitals NHS Foundation Trust Miss H complains the Trust refused gastric sleeve surgery because of her mental health issues and it did not speak … |
NHS in England | Closed | 9 Jul 2023 |
| P-002013 | Bedfordshire Hospitals NHS Foundation Trust Mrs C complains the Trust discharged her father too soon as he was dehydrated and could not move. She also … |
NHS in England | Partly upheld | 30 Jun 2023 |
| P-001975 | Bedfordshire Hospitals NHS Foundation Trust Mrs T complains the Trust did not refer her father to the safeguarding team during his admission. She also complains … |
NHS in England | Not upheld | 21 Feb 2023 |
| P-001495 | Bedfordshire Hospitals NHS Foundation Trust Mrs E complains the Trust misdiagnosed her father, discharged him prematurely without support at home, did not investigate the cause … |
NHS in England | Closed | 25 Aug 2022 |
| P-001453 | Bedfordshire Hospitals NHS Foundation Trust Mr A complains about the cancer care and treatment Bedfordshire Hospitals NHS Foundation Trust and a Hertfordshire medical practice provided … |
NHS in England | Closed | 26 Jul 2022 |