Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005204 | An independent provider in the Shropshire area Mrs E complains the hospice did not provide sufficient pain medication for her mother, Mrs A in the last few … |
NHS in England | Closed | 8 Apr 2026 |
| P-003524 | An independent provider in the Shropshire area Miss L complains an ultrasound scan provider failed to correctly report her ultrasound scan results and did not take responsibility … |
NHS in England | Closed | 31 Mar 2025 |