Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005241 | An independent provider in the Hillingdon area Ms Y complains Harrow Health CIC mismanaged an assessment for attention deficit hyperactivity disorder (ADHD) in February 2025. Specifically, Ms … |
NHS in England | Closed | 19 Apr 2026 |
| P-002538 | An independent provider in the Hillingdon area Ms O complains she told the nurse it was her left knee that was injured but they failed to do … |
NHS in England | Upheld | 22 Apr 2024 |