Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004587 | An independent provider in the Colchester area Mrs W complains about the autism spectrum disorder (ASD) assessment Provide carried out for her daughter, Miss W, in 2024. |
NHS in England | Closed | 8 Jan 2026 |
| P-004383 | An independent provider in the Colchester area Mrs O complains about the care and treatment her son received from the community paediatrics service for ADHD. |
NHS in England | Closed | 1 Dec 2025 |
| P-003104 | An independent provider in the Colchester area Miss A complains about the Service’s decision not to accept her for an ADHD assessment. |
NHS in England | Closed | 4 Nov 2024 |