Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004998 | An independent provider in the City of Bristol ar… Mrs E complains about the care and treatment a private ambulance company (contracted by South Western Ambulance Service NHS Foundation … |
NHS in England | Partly upheld | 6 Mar 2026 |
| P-003189 | An independent provider in the City of Bristol ar… Mrs W complains about the care and treatment the Trust provided to her father in January 2023. Mrs W complains … |
NHS in England | Closed | 11 Dec 2024 |