Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004701 | An independent provider in the Chelmsford area Mr R complains that G4S failed to chase up on the second part of a bilateral hernia surgery. He states … |
NHS in England | Closed | 28 Jan 2026 |
| P-004847 | An independent provider in the Chelmsford area Mr R complains that the provider failed to chase up on the second part of a bilateral hernia surgery. He … |
NHS in England | Closed | 28 Jan 2026 |