Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005238 | An independent provider in the City of Brighton … Miss B complains about the spinal treatment she received from a musculoskeletal service between 2022 and 2023. She complains she … |
NHS in England | Not upheld | 26 Mar 2026 |
| P-005122 | An independent provider in the City of Brighton … Miss B complained that musculoskeletal services at the Trust did not provide appropriate spinal treatment between 2022 and 2023. She … |
NHS in England | Not upheld | 26 Mar 2026 |
| P-005100 | An independent provider in the City of Brighton … Mrs S complains in November 2023 the Trust made an incorrect referral to a private provider (Hospital A), for knee … |
NHS in England | Upheld | 25 Mar 2026 |