Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004209 | Alder Hey Children's NHS Foundation Trust Miss C complains about the care and treatment provided to her child in the 12 months before his death from … |
NHS in England | Not upheld | 5 Nov 2025 |
| P-004150 | Alder Hey Children's NHS Foundation Trust Miss S complains about aspects of care and treatment the Trust provided to her son, E, between July and August … |
NHS in England | Closed | 16 Oct 2025 |
| P-003574 | Alder Hey Children's NHS Foundation Trust Mr H complains the Trusts misdiagnosed a skull fracture in his six month old son in December 2022. He also … |
NHS in England | Closed | 18 May 2025 |