Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005097 | Advisory, Conciliation and Arbitration Service (A… Ms N complains ACAS refused to open a new Early Conciliation (EC) certificate on 10 December 2024 and did not … |
UK Government | Closed | 25 Mar 2026 |
| P-002308 | Advisory, Conciliation and Arbitration Service (A… Mrs X complains that ACAS did not recognise that a ‘TUPE transfer’ had happened in April 2021 and it gave … |
UK Government | Closed | 8 Nov 2023 |