Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005282 | A practice in the Worthing area Ms E complains about the care and treatment the Practice provided her mother. She said the Practice failed to provide … |
NHS in England | Not upheld | 23 Apr 2026 |
| P-004135 | A practice in the Worthing area Mrs U complained about the actions of three organisations involved in her father’s care. She was unhappy with the Practice’s … |
NHS in England | Closed | 2 Oct 2025 |