Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-003809 | A practice in the Wirral area Mr B complains a GP Practice allowed him to register as a patient, but de-registered him soon after. |
NHS in England | Closed | 22 Aug 2025 |
| P-001720 | A practice in the Wirral area Mr O complains the Practice gave him wrong information about his test results and about its planned course of treatment. |
NHS in England | Closed | 25 Jan 2023 |