Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005193 | A practice in the West Suffolk area Miss A complains the Practice delayed making a referral to diagnose endometriosis. |
NHS in England | Closed | 6 Apr 2026 |
| P-004413 | A practice in the West Suffolk area Mr M complains that the surgery's early diagnoses and failure to refer his wife for an X-ray meant there was … |
NHS in England | Closed | 5 Dec 2025 |
| P-004208 | A practice in the West Suffolk area Mr B complains about the action of his family Practice when his daughter attended an appointment with symptoms of a … |
NHS in England | Closed | 5 Nov 2025 |
| P-003393 | A practice in the West Suffolk area Miss F complains a GP at the Practice failed to recognise that her friend, Mrs G, needed emergency care during … |
NHS in England | Closed | 3 Mar 2025 |