Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005062 | A practice in the Warrington area Ms H complains a Practice in Warrington did not carry out tests before it stopped prescribing medication. |
NHS in England | Closed | 19 Mar 2026 |
| P-004220 | A practice in the Warrington area Miss W complains about the service provided to her late father in May 2024, in regard to chest pain and … |
NHS in England | Closed | 22 Oct 2025 |
| P-002398 | A practice in the Warrington area Mrs U complains the Practice did not identify that her husband was seriously unwell and send him to hospital. |
NHS in England | Closed | 3 Jan 2024 |
| P-002268 | A practice in the Warrington area Miss U complains the Practice failed to consider her medical history when prescribing medication for high blood pressure. She also … |
NHS in England | Closed | 12 Oct 2023 |
| P-001793 | A practice in the Warrington area Mr A complains the Practice failed to give him a fit note he needed for his Universal Credit claim. Mr … |
NHS in England | Closed | 2 Feb 2023 |