Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005117 | A practice in the Walsall area Mr B complains about aspects of care and treatment he received from the Practice between June 2023 and July 2024, … |
NHS in England | Closed | 26 Mar 2026 |
| P-003424 | A practice in the Walsall area Miss R complains the Practice did not take appropriate action to investigate her late sister’s symptoms when she had bladder … |
NHS in England | Partly upheld | 26 Mar 2025 |
| P-002988 | A practice in the Walsall area Mrs O complains the organisations contributed to her husband's deterioration and premature death by withdrawing his anticoagulant medication, not reviewing … |
NHS in England | Closed | 29 Sep 2024 |