Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005057 | A practice in the Wakefield area Miss L has raised concerns about reasonable adjustments, appointment availability and a lack of communication regarding test results. |
NHS in England | Closed | 19 Mar 2026 |
| P-004614 | A practice in the Wakefield area Mr S complains about the care he received from the Practice. Specifically, deeming him unfit to drive and its attempt … |
NHS in England | Closed | 14 Jan 2026 |
| P-002736 | A practice in the Wakefield area Mrs O complains the Practice did not diagnose her worsening leg infection symptoms in November 2022. |
NHS in England | Closed | 24 Jun 2024 |