Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005008 | A practice in the Tower Hamlets area Mr P complains between 2021 and 2024 a Practice in the London Borough (the Practice) mismanaged his medication. He also … |
NHS in England | Closed | 9 Mar 2026 |
| P-003909 | A practice in the Tower Hamlets area Ms E complains about her experience when going to the Practice for her second COVID-19 vaccination. |
NHS in England | Closed | 26 Jul 2023 |
| P-001993 | A practice in the Tower Hamlets area Miss I complains about the six-week post-natal check-up she had at the Practice in March 2021. She complains a GP … |
NHS in England | Closed | 31 May 2023 |
| P-001757 | A practice in the Tower Hamlets area Ms G complains the Practice misdiagnosed her hearing loss and did not treat it as a medical emergency. |
NHS in England | Closed | 31 Jan 2023 |