Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004490 | A practice in the Teignbridge area Miss F complains the Practice sent her a behaviour warning letter. She also complains the Practice resolved her complaint without … |
NHS in England | Closed | 17 Dec 2025 |
| P-003691 | A practice in the Teignbridge area Ms R complains that the Practice did not refer her to a kidney specialist in response to blood test results … |
NHS in England | Not upheld | 22 Jul 2025 |
| P-002558 | A practice in the Teignbridge area Mr I complains the Practice took a functional approach to his rib pain and did not arrange appropriate investigations. |
NHS in England | Closed | 22 Apr 2024 |