Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004768 | A practice in the Stockton-on-Tees area Ms R complains about the care and treatment she received at the Practice in January 2025. Ms R was de-registered … |
NHS in England | Closed | 2 Feb 2026 |
| P-004055 | A practice in the Stockton-on-Tees area Miss L complains the Practice did not investigate her father's stool test appropriately or visit him at home. |
NHS in England | Closed | 29 Sep 2025 |
| P-001950 | A practice in the Stockton-on-Tees area Mr E complains a doctor refused to refer him to explore irritable bowel syndrome and the doctor was aggressive towards … |
NHS in England | Closed | 28 Apr 2023 |
| P-001964 | A practice in the Stockton-on-Tees area Mrs O complains the Practice ignored her requests for an emergency appointment. |
NHS in England | Closed | 4 Apr 2023 |