Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-005188 | A practice in the South Holland area Mrs O complains the Practice failed to investigate her symptoms which led to a delayed diagnosis of sepsis. |
NHS in England | Closed | 1 Apr 2026 |
| P-003059 | A practice in the South Holland area Mr A complains the Practice failed to carry out appropriate tests to identify the cause of his wife’s symptoms. |
NHS in England | Closed | 31 Oct 2024 |