Source · Ombudsman casework
PHSO Casework Decisions
3,787 published decisions
3,219 Health (NHS)
568 Parliamentary
18% upheld or partly upheld
Range: Apr 2021–Apr 2026
Published casework decisions from the Parliamentary and Health Service Ombudsman. PHSO selects a subset of completed investigations for publication — these 3,787 decisions represent approximately 1.2% of the 319,011 total complaints received across the same period. Source: decisions.ombudsman.org.uk.
Decisions
| Reference | Organisation | Jurisdiction | Outcome | Date |
|---|---|---|---|---|
| P-004326 | A practice in the Shropshire area Dr A complains a GP Practice in Shropshire (the Practice) missed several opportunities to discover that his daughter, H was … |
NHS in England | Closed | 25 Nov 2025 |
| P-003650 | A practice in the Shropshire area Mr A complains the Practice failed to properly assess him for symptoms of a blood clot in his lungs. |
NHS in England | Closed | 14 Jul 2025 |
| P-003211 | A practice in the Shropshire area Mr B complains about his late mother’s care and a delay in her being diagnosed and treated for kidney cancer. |
NHS in England | Closed | 10 Dec 2024 |